Privacy Policy

Privacy policy

Privacy notice - charity and voluntary

The Hymn Society of Great Britain and Ireland customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

  • Contact details
  • What information we collect, use, and why
  • Lawful bases and data protection rights
  • Where we get personal information from
  • How long we keep information
  • Who we share information with
  • Sharing information outside the UK
  • How to complain

Contact details

Email: membership@hymnsocietygbi.org.uk

    We also collect or use the following special category information for dealing with queries, complaints or claims. This information is subject to additional protection due to its sensitive nature:

    Lawful bases and data protection rights

    Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

    Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

    If you make a request, we must respond to you without undue delay and in any event within one month.

    To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

    How to complain

    If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

    Online: https://hymnsocietygbi.org.uk/data-policy/

    Email: gdpr@hymnsocietygbi.org.uk

    You can view our data complaints procedure at this link: https://hymnsocietygbi.org.uk/data-policy/

    If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

    The ICO’s address:

    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

    Helpline number: 0303 123 1113
    Website: https://www.ico.org.uk/make-a-complaint